Elena Kovač

Example profile

AI Product · Automation · Applied ML

“I ship AI products that survive contact with real users.”

Lisbon, Portugal (Remote)Open to opportunities

Featured work

The evidence, not the résumé.

Built an AI assistant embedded in the support team's helpdesk, cutting response time by a third.

First response time dropped 33%; support team now handles 40% more volume without added headcount.

Rapid prototyping sprint testing five AI-driven workflow concepts with real users.

Two of five concepts were greenlit for further investment; three were killed with evidence, saving months of wasted build time.

Automated extraction and classification pipeline for inbound contracts.

Contract turnaround time dropped from two days to roughly 20 minutes.

Capability graph

Capability scores are based on demonstrated work, not self-declared skills.

AI Enablement

7 pieces of evidence

Automation

5 pieces of evidence

Product Thinking

3 pieces of evidence

Problem Solving

2 pieces of evidence

Rapid Prototyping

2 pieces of evidence

Background